Linen Services Assistant Manager

Job summary

Sheffield Teaching Hospitals currently has an opening for a Linen Services Assistant Manager in the Laundry at the Northern General Hospital in Sheffield. As an aspiring or experienced leader with a background in managing staff in a target driven production environment the Assistant Manager role represents a real opportunity to make a meaningful contribution to one of the country's most cherished institutions. The post requires dedication and commitment to the service and ultimately the patients in the Sheffield and surrounding areas.

Successful candidates will need to be proactive and agile in their approach to managing the day to day demands as no two days are alike. The staff within the Laundry are expected to meet hourly production targets as well as being comfortable handling used, hospital linen, with some vaccinations required for this part of the process. As the Assistant Manager there would be an expectation of leading by example when needed.

The Laundry is a semi-automated facility including high volume processing equipment in addition to more labour-intensive manual operations. Full training is provided for all aspects of the laundry equipment and software systems and personal development is actively encouraged through our excellent Learning and Development department.

For the right candidate this is a fantastic opportunity to join a successful team in a supportive organisation with excellent workplace benefits.

Main duties of the job

Organising Supervisors and Linen Assistants to complete the linen requirements of the Trust and its external contracts on a daily basis

Fully support staff attendance in line with Trust policies and procedures

Fully realise production goals and efficiencies through close monitoring of production targets

Maintain quality and cleanliness standards in line with HTM 0104 and EN14065

Assist in the upkeep of the ISO 9001 Management System

Liaise with and co-ordinate maintenance activities with the maintenance team to ensure up-time of equipment is maximised

Champion a culture of good health and safety practices and continuous improvement initiatives

Ensure training and development targets are adhered to and maintain annual appraisals in line with Trust requirements

Support and develop team members to enable fulfilment of career potential

Utilise Trust IT applications to capture wages, holidays and production data for analysis and record keeping

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Qualifications

Essential

• Educated to GCSE grade 4/C or above to include English and Maths (or equivalent experience / quals)
• Educated to degree level, or, be able to demonstrate the equivalent knowledge and experience of managing production in an industrial laundry
• ILM certificate or equivalent level of knowledge on leading and managing staff and services
• Qualified auditor for ISO 9001

Desirable

• ECDL or other computer based qualification

Knowledge

Essential

• In-depth knowledge of laundry and linen services within the NHS
• Experience in staff management and supervision, incorporating recruitment and selection of staff / management of sickness absence in line with policies and procedures
• Experience of working with and building effective working relationships with staff of all disciplines
• Working knowledge of Health and Safety relevant to an industrial laundry

Desirable

• Experience of producing staff appraisals / development plans
• An understanding of financial management including budgets and expenditure
• Previous management experience in an industrial laundry
• Previous experience of operating an ISO 9000 or EN 14065 Quality system

Further Training

Essential

• Evidence of work place learning including attending training sessions, short courses, and other learning opportunities
• Evidence on keeping up to date with (NHS) linen services legislation and best practice

Special Skills

Essential

• Ability to prioritise and meet tight deadlines
• IT Literacy
• Effective inter-personal skills, self-motivation, and ability to work on own initiative
• Excellent communication skills
• Demonstrable leadership and communication skills
• Excellent negotiating skills
• Ability to work as part of a team