Macmillan Cancer Support Centre Manager

Job summary

This is an exciting opportunity to lead and shape the next phase of development of our newly opened Macmillan Cancer Support Centre at Stockport NHS Foundation Trust.

The Centre provides a welcoming and accessible space for people affected by cancer, their families and carers, offering high-quality information, practical and emotional support and access to personalised care.

We are looking for an experienced and enthusiastic leader to establish and embed a comprehensive support service and ensure the Centre becomes an integral part of cancer care across the organisation and local community. Working with clinical teams, Macmillan Cancer Support and wider health, care and community partners, you will shape the Centre's services, develop partnerships and increase its reach and accessibility.

You will lead the Centre team and volunteers and play a key role in delivering the Trust's Personalised Care agenda, including supporting our Cancer Care Coordinator workforce.

We welcome applicants from clinical and non-clinical backgrounds who can combine strong leadership and service development skills with excellent communication and a commitment to improving the experience of people affected by cancer.

This is a unique opportunity to take a newly opened Centre and shape what it becomes for the people of Stockport.

Main duties of the job

The Macmillan Cancer Support Manager is responsible for developing, leading and managing comprehensive, high-quality cancer information and support services both within the centre and in the community. This role involves professional leadership, service evaluation, volunteer coordination, financial oversight, and ensuring equitable access to services. The postholder will act as a role model and expert resource, promoting excellence in personalised cancer care, aligned with Macmillan Cancer Support values, the NHS Cancer Plan, and regional and local priorities.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person specification

Education & Qualifications

Essential

• oSpecialist training/experience in cancer care
• oEducated to degree level
• oMasters level study, or willingness to work towards
• oEvidence of continuing professional development

Desirable

• oAdvanced communication skills training
• oTeaching or mentorship qualification
• oAccredited qualification in counselling/complementary/creative therapies

Knowledge

Essential

• oIn-depth knowledge of cancer information and support needs
• oKnowledge of the national cancer agenda and local priorities

Desirable

• oUnderstanding of relevant frameworks (e.g. ACCEND)

Experience

Essential

• oSignificant experience of managing a team/service
• oExperience working directly with people affected by cancer
• oExperience of working with volunteers and the public

Desirable

• oExperience of health education/promotion
• oPrevious experience in a senior NHS or health sector role

Skills and Abilities

Essential

• oStrong leadership, negotiation and influencing skills
• oAbility to prioritise and manage own and others' workload
• oAbility to gather, analyse and report data
• oExcellent oral and written communication, including complex and sensitive information

Desirable

• oAbility to manage budgets and resources