Medical PA- Neurology

Job summary

An exciting opportunity has arisen for a highly motivated Medical PA to join our Neurology team based at Colchester Hospital

We are looking for an efficient, conscientious, well-motivated, enthusiastic and experienced Medical PA , with the skills to provide dedicated clerical support to both the clinical team.

The post will be based at Colchester Hospital, working with a well-established, high achieving & committed team. You will provide efficient and pro-active secretarial and administrative support to the clinicians. You will be the first point of contact for patients and will deal with a range of queries. You will work as part of our administrative team in supporting and covering other colleagues in the department.

If you think this role is for you and you would like to join our friendly and busy department, we want to hear from you.

Main duties of the job

The department is fast paced and you must be able to work under pressure.

You will be responsible for working independently providing a full range of secretarial and administrative support and therefore must be highly organised and show the ability to prioritise a busy workload

In this role you will be responsible for carrying out medical secretarial administrative duties, adhering to policies and procedures to provide a comprehensive high quality service, and to be able to deal efficiently and courteously with patient and staff enquiries. You will need to have excellent communication and interpersonal skills, be able to prioritise and adapt to constant demands on the workload as well as be able to demonstrate the ability to work as a team member. Relevant experience within an administration team is essential.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is thatTime Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Experience

Essential

• Proven experience as a medical secretary or medical administrator.

Desirable

• AMSPAR Diploma or equivalent.
• Shorthand/speedwriting.

Education

Essential

• Knowledge of Medical Terminology and Medical Secretarial practices
• GCSE's A to C or equivalent in Maths and English. Audio typing qualification.
• Word processing to RSA III or equivalent

Desirable

• AMSPAR Diploma or equivalent
• Shorthand/speedwriting

Knowledge

Essential

• Knowledge of Hospital Portal system
• Knowledge of Digital Dictation system
• Understand requirements for strict confidentiality.

Desirable

• Knowledge of Patient Access Policy and 18 Weeks including validation