Medical Receptionist / Administrator

Job summary

Abbeyview Surgery is a GP Surgery in rural Lincolnshire serving circa 9300 patients. We have a diverse, friendly team that work hard to provide the best quality care to our Practice population.

Main duties of the job

Providing front of house support to patients and various administrative support to our team of clinicians, as needed from time to time. this will include some administrative duties outside of reception duties. Experience within a reception/administrative position is essential.

About us

Abbeyview Surgery has a diverse team which includes Doctors, ANP's, Paramedics, Diabetes Specialists, Clinical Pharmacists and a hard working Reception, Dispensary and Administrative team set in the picturesque town of Crowland.

Job responsibilities

Job summary

Medical Receptionist

Duties:- Greet patients and visitors in a professional and friendly manner- Answer phone calls and direct them to the appropriate department or individual- Schedule appointments and manage the appointment calendar- Check-in patients- Maintain patient records and update information as necessary- Handle incoming and outgoing emails- Ensure the waiting area is clean and organized

Main duties of the job

Skills:- Excellent communication and interpersonal skills- Strong organisational and multitasking abilities- Attention to detail and accuracy in data entry- Proficiency in using office equipment such as computers, printers and scanners- Ability to maintain patient confidentiality

Overview of your organisation

If you are a motivated individual with excellent customer service skills, we would love to hear from you. This is a great opportunity to join a dynamic team in a fast-paced medical practice.

Person specification

Experience

Desirable

• Previous experience of working in a medical environment is preferred, but not essential.
• It would also be helpful to be flexible with working hours from time to time.