Medical Receptionist/Administrator
This job in numbers
Job summary
Previous applicants need not apply.
We are looking for a (30 Hours) experienced medical receptionist who would like to join our busy and friendly practice.
Working Monday-Friday with a weekly rota of shifts allocated between the hours of 8-6.30pm.
The role will include both reception, phone and administrative tasks.
Main duties of the job
Administrative and reception work could include some or all of the following:
communicate with patients, clinicians and external organisations both face-to-face and via the telephone.
Care Co-Ordination
Care Navigation
Make appointment bookings and respond to a variety of enquires
Process prescriptions
Open and sort post and take deliveries
Scan/copy or file documents/patient notes
Receive payments from patients
Act as a central point of communication, taking messages and carrying out actions as required
Offer general support to colleagues/clinicians/patients, as required
About us
Our team consists of GP's, ANP, Nurses, Clinical Pharmacist, admin staff, reception staff, secretary, Practice Manager and Deputy Manager.
The team is hard working and friendly with a 'we can do' attitude.
Job responsibilities
Clerical and receptionist work could include some or all of the following:
communicate with patients, clinicians and external organisations both face-to-face and via the telephone.
Make appointment bookings and respond to a variety of enquires
Process prescriptions
Open and sort post and take deliveries
Scan/copy or file documents/patient notes
Receive payments from patients
Act as a central point of communication, taking messages and carrying out actions as required
Offer general support to colleagues/clinicians/patients, as required
Person specification
Experience
Essential
- Good Customer service skills
- Strong communication skills
- Able to listen and problem solve
- Positive working ethic
- Can work effectively in a busy environment
- Reliable, flexible and resilient
- Good team player
- Computer literate, comfortable with using various software systems on a daily basis
- Good attention to detail, able to maintain accuracy with data input
- Able to follow processes to deliver consistent working methods
Desirable
- Experience of working in a GP Practice
- Experience with EMIS clinical system
Qualifications
Essential
- GCSE grade A to C in English and maths
Desirable
- NVQ Level 2 administration
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"Medical Receptionist/Administrator" in Widnes
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