Medical receptionist

Job summary

Join our dynamic healthcare team as a part time Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of daily activities within the medical practice. Your positive attitude and attention to detail will help create a welcoming environment that promotes excellent patient experiences and efficient clinic operations.

Main duties of the job

Duties

• Greet patients and visitors warmly, providing exceptional customer service from arrival to departure
• Schedule, confirm, and reschedule patient appointments using our practice management software
• Answer incoming calls promptly, directing inquiries to appropriate staff or departments
• Collect and verify patient information, insurance details, and update medical records accurately
• Manage administrative tasks such as filing, faxing, scanning documents, and maintaining office supplies
• Assist with billing procedures by processing payments and explaining billing statements to patients
• Maintain a clean and organized reception area that reflects professionalism and friendliness

About us

Orchard 2000 Group practice are seeking a motivated and enthusiastic part time medical receptionist to join our friendly and dynamic team.

Job responsibilities

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of daily activities within the medical practice. Your positive attitude and attention to detail will help create a welcoming environment that promotes excellent patient experiences and efficient clinic operations.

Duties

• Greet patients and visitors warmly, providing exceptional customer service from arrival to departure
• Schedule, confirm, and reschedule patient appointments using our practice management software
• Answer incoming calls promptly, directing inquiries to appropriate staff or departments
• Collect and verify patient information, insurance details, and update medical records accurately
• Manage administrative tasks such as filing, faxing, scanning documents, and maintaining office supplies
• Assist with billing procedures by processing payments and explaining billing statements to patients
• Maintain a clean and organized reception area that reflects professionalism and friendliness

Person specification

Experience

Essential

• Requirements
• Proven office experience with strong administrative skills in a healthcare or similar setting
• Excellent communication skills to interact effectively with patients, staff, and external partners
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
• Proficiency in using office equipment and practice management software; experience with electronic health records is a plus
• Strong organizational skills with the ability to prioritize tasks and manage time effectively
• A friendly demeanor combined with professionalism that fosters trust and comfort for patients
• Embark on a rewarding career where your proactive approach makes a real difference in patient care! We are committed to fostering an inclusive environment that values your contributions and supports your growth within the healthcare community.