Neighbourhood & PCN Service Delivery Lead

Job summary

Newport Pagnell Medical Centre is looking to recruit a Neighbourhood & PCN Service Delivery Lead working 22.5 hours per week between Monday to Friday.

The Neighbourhood & PCN Service Delivery Lead will provide operational leadership and management support across Newport Pagnell Medical Centre (NPMC) and The Bridge Primary Care Network (PCN), ensuring effective delivery of PCN services, workforce initiatives and neighbourhood-based programmes.

The post holder will act as the operational bridge between strategic objectives and service delivery, supporting the implementation of PCN priorities, integrated neighbourhood working, workforce development and quality improvement initiatives.

The role will lead on the management and development of Additional Roles Reimbursement Schemes (ARRS) staff, coordinate projects and programmes, support partnership working across the healthcare system and contribute to the development of innovative models of care.

Main duties of the job

• Coordinate the operational delivery of PCN priorities and programmes.
• Support delivery of PCN contractual requirements and agreed work plans.
• Monitor progress against objectives and ensure timely delivery of actions.
• Ensure appropriate reporting arrangements are in place.
• Support implementation of new services and initiatives.
• Maintain oversight of programme milestones and outcomes.
• Line manage designated ARRS staff and other PCN workforce as required.
• Support recruitment, induction and onboarding processes.
• Conduct supervision, appraisal and personal development reviews.
• Manage attendance, wellbeing and performance issues in line with organisational policies.
• Support workforce planning and deployment across services.
• Promote staff engagement and wellbeing initiatives.

About us

Newport Pagnell Medical Centre is a large training practice based in the town of Newport Pagnell. We have two further remote sites, one in Willen and another in Newport Pagnell. Our three practices form The Bridge PCN. Benefits include;

• NHS Pension Scheme
• Life insurance
• Family benefits including an adult dependents pension and childrens pension
• Ill health benefits
• 20% employer contribution
• Electric Car Salary Sacrifice Scheme
• Health service discounts
• Access to the Wisdom App which is our Employee Advisory and Wellbeing Platform

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person specification

Experience

Essential

• Have previous experience working within a similar position
• NHS experience
• Managerial experience