Operations Executive

Are you highly organised, detail-focused and looking for a varied Operations Executive opportunity within the travel industry? Our client is looking for a proactive and resourceful individual to join their team where you would be supporting the smooth and successful delivery of tours. As Operations Executive, you'll manage a variety of operational and administrative tasks, from confirming attraction and activity bookings to liaising with suppliers, updating tour information and resolving queries. This is a busy role where accuracy is essential, priorities can change quickly and the decisions you make can have both a commercial and customer impact. Operations Executive – Job Overview Manage activity and attraction bookings, including confirmations and amendments Liaise with local suppliers to confirm services and resolve operational queries Maintain accurate tour, booking and supplier information Issue excursion vouchers and upload documentation to the Tour Leader Portal Support the operational delivery of specialist products, including Cruise Assist with tour changes, rooming lists, room requests and other operational administration Support pricing, repricing, competitor analysis and inventory activity Act as an additional point of contact for product and destination queries Work collaboratively across departments to resolve issues and support smooth tour delivery Identify opportunities to improve processes and operational efficiency Operations Executive – Skills & Experience Required Previous administration, operations, travel or similar experience would be advantageous Excellent organisational and prioritisation skills Exceptional attention to detail and accuracy Strong numeracy and literacy skills Confident communicating with suppliers and internal colleagues Good problem-solving skills with a proactive and resourceful approach Ability to work to tight deadlines and manage changing priorities Confident using Microsoft Word, Excel and PowerPoint Strong data and process management skills Ability to work effectively with limited supervision Operations Executive – Benefits Offered £28,000 per annum  Monday - Friday 9am - 5pm Hybrid working after successful probation  23 days holiday plus bank holidays (plus extra for birthday and an extra day for each year served)   Thank you for your application. Please note Lawrence Dean Recruitment is acting as an employment agency & business. Due to the high number of applications we receive, we are unable to respond to all applications individually. If you have not been contacted within 7 working days your application has been unsuccessful on this occasion, but we may contact you about other opportunities in the future. INDCORE