Operations & Finance Assistant

Job summary

We're looking for a proactive, organised, and practical Operations & Finance Assistant to join our busy GP Practice team.

This is a varied role supporting the smooth day-to-day running of the practice with responsibilities across finance, procurement, administration, systems, and wider operations. You'll need to be confident with numbers and systems, comfortable working with people, and someone who naturally spots what needs doing and gets things moving.

Main duties of the job

• Support financial monitoring and reporting, including updating Income & Expenditure and P&L information.
• Coordinate clinical and non-clinical purchasing and procurement, ensuring value for money and appropriate authorisation.
• Assist with the purchase ledger, including, invoices, supporting documentation, and payment preparation.
• Prepare and monitor practice claims and income, following up payments and resolving discrepancies.
• Coordinate clinical stock checks, monitoring stock levels, expiry dates and replenishment.
• Provide day-to-day operational support across practice sites, including facilities, suppliers, systems, and administration.
• Identify and support process improvements to improve efficiency, consistency, and value for money.
• Support the maintenance and review of the Practice Business Continuity Plan.
• Assist with CQC requirements and quality improvement work, including maintaining evidence and tracking actions.
• Maintain accurate, confidential, and well-organised financial, operational, and procurement records.
• Work collaboratively with clinical and non-clinical teams, responding flexibly to changing practice priorities.
• Provide additional support to the Head of Operations & Finance and wider management team as required.

About us

We are friendly GP practice with over 70 years of history, led by a stable, forward-thinking Partnership that is ready to embrace the new look of Primary Care.

We have four site and over 45,000 patients across the city of Derby.

We seek someone who is keen to become a part of a growing and supportive team and is looking to work in an ambitious practice.

In return, Lister House Surgery will offer you the following benefits:

• Generous holiday entitlement
• NHS Pensions Scheme
• Access to variety of NHS discounts
• Employee EAP well-being support
• Employee discounts

Job responsibilities

Please view the attached Job Description and Person Specification for full details regarding this post.

Person specification

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics and English (C or above)
• Good standard of education with excellent literacy and numeracy skills

Experience

Desirable

• Experience of working with the general public
• Experience of working in a health care setting

Other Requirements

Essential

• Disclosure and Barring Service (DBS) check
• Maintains confidentiality at all times

Desirable

• Full UK driving licence

Skills

Essential

• Excellent communication skills (written, oral, and presenting)
• Forward thinking and able to work autonomously
• Proactive process improvement
• Skilled in Microsoft Office software
• Effective time management (planning and organising)

Desirable

• SystmOne Clinical system > 1 year
• Experience of project management

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Excellent interpersonal skills
• Proactive and self-motivated
• Ability to use initiative and judgement
• Practical and solutions-focused
• Ability to work under pressure
• Confident, assertive, and resilient