Patient Flow Duty Manager

Job summary

Are you ready for a new and exciting stage in your career? Are you proud to make a difference and passionate about facilitating change in order to improve clinical services?

At RDaSH NHS Foundation Trust we are 'Leading the Way with Care' through continually improving the quality of care we provide, to deliver the best possible experience and outcomes for our patients and their families and carers. As part of this our Patient Flow service to provides 24/7 leadership cover to work closely with our services to support effective Patient Flow leadership on a day-to-day basis.

Main duties of the job

As a Patient Flow Duty Manager, you will be expected to provide clinical leadership to ensure the coordination of flow is effectively managed across the RDaSH bed base as well as to deliver out of hours first line managerial response for any operational issues across Adult Mental Health and Older Persons services. This will include:

Working in conjunction with internal and external partners to proactively manage bed capacity in line with the Trust patient flow procedure and facilitating, enabling, and supporting inpatient services and community teams in their decision making to achieve optimal patient flow and utilisation of available resources across services

Managing Trust demands and patient flow activity by utilising clinical decision making and engaging with teams to support safe patient flow, escalating lack of capacity and breaches as necessary

Maintaining oversight to support the gatekeeping of prospective admissions, ensuring timely and appropriate placement of patients requiring admission by working in collaborative with other managers and other clinicians to facilitate and expediate complex discharge arrangements by proactive management and leadership

Co-ordinating, leading and actively engaging in patient reviews, professional's meetings and MDTs, demonstrating support and informed decision making which will be achieved through visible clinical leadership across the inpatient wards

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Job responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Person specification

Qualifications

Essential

• Professional qualification in Mental Health Nursing or Occupational Therapy, at Diploma or Degree level

Desirable

• Evidence of post qualification study and personal development
• Management or leadership qualification
• Clinical risk management training

Experience

Essential

• Relevant post registration experience in adult mental health and/or older persons mental health
• Up-to-date knowledge of evidence-based practice and the national agenda for mental health
• Managerial/clinical leadership skills including supervising others
• Sound knowledge of clinical risk assessment and formulation of risk management plans.
• Experience of providing professional leadership within clinical service and multi-disciplinary team working
• Experience of workload management.
• Understanding of responsibilities in relation to the mental health act, mental capacity act, CPA, and safeguarding
• Competency in meeting the expected performance and data quality targets for the role in a timely manner and an understanding of the importance of this

Desirable

• Experience of delegation of clinical tasks and management of team diary
• Facilitation of personal development planning in others.
• Experience of participation in quality improvement initiatives
• Experience of undertaking an audit process and reviewing records

Knowledge

Essential

• Competency in completing comprehensive mental health assessments
• Current knowledge and understanding of acute mental health needs and an ability to demonstrate clinical competence
• Able to clearly evidence knowledge of effective assessment risk and of risk management

Desirable

• Knowledge of data and electronic systems

Skills

Essential

• Excellent written and verbal communication skills and the ability to motivate others.
• Able to communicate complex and at times highly sensitive information to a variety to stakeholders.
• Ability to work with all people to embed a culture and behaviours that align to the Trust's vision, values and strategic ambitions
• Ability to analyse and present complex information to professional colleagues
• Effective organisational and time management skills
• Liaison, networking, negotiation and resolution skills
• Information technology skills
• Ability to work autonomously and meet competing demands and short deadlines
• Self- motivated with excellent personal management skills

Desirable

• Performance management
• Budget management

Values and Behaviours

Essential

• Reliable and conscientious
• Confidence in decision making
• Motivated and enthusiastic
• Caring approach to the role and the needs of the client
• Patient and Calm in stressful situations