Performance and Administration Manager

Job summary

Are you an experienced admin individual with strong data and business knowledge?

Do you want to work in a busy mental health environment, supporting a range of clinical and non clinical stakeholders?

We are looking for a full time Performance & Administration Manager to join the acute in-patient adult wards, of Oxford Health NHS Foundation Trust. You will be working across 3 wards based at Warneford Hospital - comprising of Allen ward, Wintle ward and Vaughan Thomas ward.

We are looking for a highly motivated individual to support our teams with a range of tasks such as providing performance and business reports, analysing data and day-to day resource planning in line with the ward budgets. The post also involves line management and leadership of the administrative teams.

Main duties of the job

• Support the Matron in achieving Trust targets on data quality by reviewing reports and monitoring the timely entry and quality of data input.
• Ensure the Matron, Consultant and ward clinicians are provided with comprehensive, efficient, and effective secretarial and administrative support.
• Ensure the Team databases/electronic files, performance systems are accurate and up to date together with data inputting as necessary.
• Arrange meetings and room bookings as requested.
• Provide administrative and minute taking support to the matron, consultant and other clinicians in ward meetings and external meetings taking place on the ward.
• Support the matron in monitoring training and performance management for staff.

About us

We provide multi-disciplinary care to adults experiencing mental health illnesses from Oxfordshire needing specialist in-patient care. The wards are part of a wider patient pathway also providing mental health services.

Benefits of working for Oxford Health NHS Foundation Trust include:

• Excellent opportunities for career progression
• 27 days annual leave, plus bank holidays, with an increase to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Staff accommodation
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person specification

Knowledge and skills

Essential

• Educated to at least Degree Level or equivalent with evidence of numerical skills.
• Evidence of continuous personal and professional development.

Desirable

• Business administration or Management qualification
• Experience of working in mental health or hospital administration teams

Qualification- Academic

Essential

• IT literate with advanced skills in Microsoft Excel, Word, Powerpoint.

Desirable

• Ability to use KPIs to improve team performance
• Knowledge of CQC domains and application to administrative roles

Experience

Essential

• Experience of working in an administrative/secretarial role
• Excellent written and verbal communication skills
• Experience of performance monitoring and management
• Experience in supervising or leading teams

Desirable

• Previous experience of working in a healthcare environment
• Good application of analytical skills to clinical data
• Experience of working relationships including GP's, CCG's, Health and Social Care Services, Voluntary Organisations and Patient and Carer Representatives.

personal qualities

Essential

• Positive, reliable and flexible approach with practical problem solving abilities.
• Works well under pressure, plan and manage workload, team player
• Good understanding of information governance

Desirable

• Willingness to learn and develope
• Ability to proactively take responsibility for tasks
• Reliable, honest and trustworthy