Personal Assistant/Admin Team Leader

Job summary

The post holder is responsible for:

Effective Personal Assistant and secretarial support for the Chief Pharmacist, Senior Management Team and wider Pharmacy and Pharmacy Manufacturing Unit (PMU) Teams providing an efficient, confidential and quality administrative service.

Produce concise minutes and agendas for trust and departmental meetings which are managed within Pharmacy.

Lead the effective provision of a high quality, professional admin service within the Pharmacy department providing a comprehensive, flexible and confidential support service.

The supervision and management of the General Pharmacy Administration staff

Setting and maintaining the standards for administrative processes which are paper light, timely and involve minimal bureaucracy

The PA/Admin Team Manager will work on specific projects for the purposes of developing effective processes, meeting targets and maintaining effective services to the pharmacy Department.

Cover the duties of the Rota Co-ordinator in their absence.

Main duties of the job

Provide a full PA secretarial service for the Chief Pharmacist, Associate Directors of Pharmacy, wider Pharmacy and PMU Teams.

Supervises and manages the General Pharmacy Administration staff

Acts as a role model, presenting a positive image of self, team and the organisation.

Develop positive relationships with internal and external key personnel.

Comply with legal and organisational requirements, standards and codes of practice on equality, diversity, discrimination and rights relevant to own role and responsibilities.

Maintain and develop own competence and seeks to extend the scope of personal knowledge and skills within scope of role and professional practice, policies and legislation.

Supports the training and development of administration team.

To ensure the quality of service provision.

Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards.

To ensure any incidents and near misses are identified, reported and recorded according to Trust policy.

Contribute to the formal handling and investigating of complaints, error reports, accident/incident reports and monitor for preventative and/or corrective action and improvement.

Proactively manage risk and maintain safety, conforming to health, safety and security legislation, policies, procedures and guidelines.

Authorise routine expenditure from the Directorate budget up to an agreed amount in line with Trust Standing Financial instructions.

About us

The pharmacy departments of Lancashire Teaching Hospitals NHS Foundation Trust are looking for outstanding applicants with a high degree of enthusiasm, flexibility and commitment to come and be a part of our fantastic team. The post holder will play a crucial role in the operation of our department, assisting and supporting our teams working across pharmacy in both sites of the Trust

We are looking for a candidate with prior experience of working in a clerical and/or secretarial role, who possesses the ability to effectively manage a busy workload and to deal with situations with tact, sensitivity, diplomacy and confidentiality. The successful candidate will possess excellent communication and organisational skills.

LTHTR provides hospital services to 370,000 people in the Preston and Chorley area as well as Specialist care to 1.5 million people across Lancashire and Cumbria.

Our aim is to provide excellent care with compassion for every patient and their families on every occasion and our values define the high standards of behaviour we expect from our staff to ensure we deliver that care.

We provide a range of specialist tertiary services including oncology, renal, plastics and burns, neurosciences and specialist mobility and rehabilitation and are the major trauma centre and major vascular centre for Lancashire and South Cumbria, which means our hospitals deliver the latest treatment for a broad spectrum of serious, complex and uncommon conditions

Job responsibilities

Please see the attached job description and person specification.

For more details, please see below contact.

Person specification

Qualifications & Education

Essential

• Good General Education
• ECDL or equivalent experience
• Significant previous admin experience

Desirable

• Secretarial qualifications / Experience

Knowledge & Experience

Essential

• Previous PA experience
• Experience of staff management