Phlebotomist

Job summary

An exciting opportunity has arisen for a part time Phlebotomist at Huntcliff Surgery.

This is a permanent position working 17.5 hours per week:

• Monday: 8.30am - 4pm, including a 30 minute unpaid break.
• Tuesday: 12.30pm - 4pm
• Wednesday: 12.30pm - 4pm
• Thursday: 12.30pm - 4pm
• Huntcliff Surgery is a busy and friendly GP Practice serving approximately 10,000 patients in the Victorian seaside town of Saltburn by the Sea.

We are committed to providing high quality, safe and compassionate care to our patients and to creating a positive, respectful and supportive working environment for our staff.

We are looking for a reliable and caring individual who shares our values, works well as part of a team and takes pride in providing an excellent service to patients.

Main duties of the job

Working as part of the practice nursing and wider multi disciplinary team, the post holder will provide a safe, efficient and patient centred phlebotomy service to our practice population.

The role will primarily involve undertaking venepuncture, confirming patient identity and consent, accurately labelling and recording samples, maintaining clear clinical records on EMIS and ensuring samples are prepared for timely collection by the laboratory.

The post holder will work collaboratively with clinical and non clinical colleagues, communicate with patients in a kind and reassuring manner and seek appropriate clinical guidance where required.

The successful candidate will be expected to work within their level of competence, follow practice policies and procedures and contribute positively to a culture of safety, teamwork, accountability and high quality patient care.

About us

Huntcliff Surgery is a well established and successful training practice based in the Victorian seaside town of Saltburn by the sea, caring for a population of approximately 10,000 patients.

We are a multidisciplinary team including GP Partners, salaried GPs, Advanced Nurse Practitioners, Practice Nurses, healthcare staff, pharmacy colleagues, care coordinators and experienced reception and administrative teams.

Our vision is to be an approachable, compassionate team delivering high standards of holistic, patient centred care in a respectful and inclusive way.

Our values - Compassion, Person Centred Care, High Standards, Respectful and Approachable and Welcoming - describe both the care we want our patients to receive and how we expect colleagues to work with and support one another.

We value people who are kind and reassuring, take pride and accountability in their work, listen to and respect others, maintain high professional standards and contribute positively to the wider team.

We regularly receive positive feedback from patients about the care they receive and the welcoming atmosphere within the practice, and we want every member of our team to play their part in maintaining and developing that culture.

Job responsibilities

The following are the core responsibilities of the Phlebotomist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels

Obtaining patient consent for the collection of a blood sample

Performing venepuncture in accordance with practice protocols

Maintaining accurate patient records on EMIS clinical system

The correct labelling, packaging and storing of samples

Effective use of the specimen log, resolving any discrepancies

Ensuring samples are sent to the laboratory in a timely manner

Maintaining an effective liaison with the laboratory staff at South Tees Foundation Trust.

Working collaboratively with the nursing team, seeking guidance when necessary for patient related matters.

Please note that Huntcliff Surgery is not currently able to offer Skilled Worker visa sponsorship for this post. Applicants must therefore already have the right to work in the UK without requiring sponsorship from the practice.

Previous applicants need not apply.

Person specification

Qualifications

Essential

• Relevant qualification in venepuncture.
• Good standard of general education.

Experience

Essential

• Experience of working with the general public.
• Experience of working in a healthcare setting.

Desirable

• Experience of working in a primary care environment.

Skills

Essential

• Excellent communication skills (written and oral).
• Clear, polite telephone manner.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Ability to follow clinical policy and procedure.

Desirable

• EMIS user skills.
• Competent in Outlook and Office.

Personal Qualities

Essential

• Polite and confident.
• Flexible and cooperative.
• Motivated.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure/in stressful situations.
• Effectively able to communicate and understand the needs of the patient.
• Effectively utilise resources.
• Punctual and committed to supporting the team effort.