Physiotherapist First Contact Practitioner MSK-Level Surrey

Job summary

We are recruiting an MSK First Contact Practitioner (Level 1) to work within community GP settings, acting as the first point of patient contact. The role involves autonomous assessment, diagnosis, treatment planning and onward referral for patients presenting with MSK conditions, including complex or chronic presentations.

Main duties of the job

• Independently assess, diagnose and manage patients presenting with MSK conditions.
• Formulate individualised treatment and management plans using advanced clinical reasoning.
• Manage a designated caseload efficiently, prioritising clinical need.
• Provide specialist MSK advice to patients, carers, physiotherapy colleagues and GPs.
• Deliver both planned and spontaneous patient education to support understanding and engagement.
• Use advanced manual therapy skills, investigative techniques and analytical skills for complex cases.
• Coordinate referrals for diagnostics or secondary care services when required.
• Maintain accurate and legally compliant clinical records.
• Communicate effectively with patients and carers to maximise rehabilitation outcomes.
• Assess capacity, obtain consent and work within relevant legal and professional frameworks.
• Contribute to MDT training, teaching and clinical development where required.
• Participate in the organisations CPD programme.
• Represent the organisation at local, regional and national levels where appropriate.

About us

PHL Group was founded in 2009 by a team of commercial partners and experienced General Practitioners with a clear vision of providing services that would contribute to and benefit the local healthcare economy. PHL (formerly known as Hampshire Doctors on Call) runs Integrated Urgent Care, which evolved from the former Out of Hours model, for localities in Hampshire and the Isle of Wight. All of the core services which look after patients with an urgent healthcare need are joined up together, and PHL work closely with system partners such as South Central Ambulance Service. The services we operate include call handling, telephone clinical assessment, out of hours home visiting services and some face-to-face Primary Care appointments services in Hampshire. In 2021 a newly formed Healthcare Division was created and incorporates PHLs Urgent Care, Primary Care and Youla Care Concierge Services. The new division combines PHL's healthcare operations into one team and utilises internal and external resources efficiently to achieve our organisations vision: to be an innovative healthcare enabler, known for providing a range of high-quality care.

PHL Group aims to assist candidates with their transition into a career in the thriving and fast-paced private healthcare industry. We are looking for talented individuals that want to join us on our journey to becoming the fastest growing, most trusted healthcare organisation.

Job responsibilities

We are recruiting an MSK First Contact Practitioner (Level 1) to work within community GP settings, acting as the first point of patient contact. The role involves autonomous assessment, diagnosis, treatment planning and onward referral for patients presenting with MSK conditions, including complex or chronic presentations.

Key Responsibilities

• Independently assess, diagnose and manage patients presenting with MSK conditions.
• Formulate individualised treatment and management plans using advanced clinical reasoning.
• Manage a designated caseload efficiently, prioritising clinical need.
• Provide specialist MSK advice to patients, carers, physiotherapy colleagues and GPs.
• Deliver both planned and spontaneous patient education to support understanding and engagement.
• Use advanced manual therapy skills, investigative techniques and analytical skills for complex cases.
• Coordinate referrals for diagnostics or secondary care services when required.
• Maintain accurate and legally compliant clinical records.
• Communicate effectively with patients and carers to maximise rehabilitation outcomes.
• Assess capacity, obtain consent and work within relevant legal and professional frameworks.
• Contribute to MDT training, teaching and clinical development where required.
• Participate in the organisations CPD programme.
• Represent the organisation at local, regional and national levels where appropriate.

Person specification

Qualifications

Essential

• Ability to work independently. Knowledge of a wide range of assessment and treatment approaches. A clear understanding of the CSP professional code of conduct and relevant professional guidelines

Desirable

• Experience of out-patient or community MSK or neurological rehabilitation Experience of NHS working Work experience in a related environment. E.g., sports/healthcare

Experience

Essential

• HCPC and CSP registered Physiotherapist.

Desirable

• Evidence of continued professional development - Stage 1 or on a roadmap.