Registered Manager

Job summary

A rare opportunity has arisen to join Agincare as our Registered Manager for Supported Living Services. This is more than a management role; it's a chance to lead services that empower people with learning disabilities and additional needs to live fulfilling, independent lives in their own homes and communities. You'll be responsible for delivering safe, high-quality, person-centred support across our services in Taunton, Frome and Chard, ensuring exceptional outcomes for the people we support while maintaining full CQC compliance and achieving operational, quality and financial objectives. Working closely with the people we support, their families, commissioners and health and social care professionals, you'll champion independence, choice and opportunity, helping individuals develop skills, build confidence and live the life they choose. Based from our office in Castle Street, Taunton, you'll regularly visit services across Taunton, Frome and Chard, providing visible leadership, supporting your teams to thrive and driving a culture of outstanding support and continuous improvement.

Main duties of the job

As a Registered Manager for Supported Living Services at Agincare, you will lead services that empower people with learning disabilities to live independently. Your responsibilities include delivering high-quality support across Taunton, Frome, and Chard, ensuring compliance with CQC, and achieving operational objectives. You'll work closely with individuals, their families, commissioners, and health professionals to promote independence, choice, and inclusion. Your role involves reviewing support plans, managing risks, leading teams, overseeing safeguarding, and ensuring financial performance. You will need at least 12 months' right to work in the UK, experience as a Registered Manager, and relevant qualifications in health and social care. Agincare offers career development, training, and benefits like a pension scheme and Blue Light care discount package.

About us

Agincare is celebrating 40 years of caring for communities and is rapidly growing as a family-owned care provider. With over 5,500 team members across more than 170 locations nationwide, Agincare offers a diverse range of services including care and nursing homes, home care, extra care, supported living, and live-in care. Committed to supporting care leavers and the Armed Forces community, Agincare is an equal opportunities employer that values diversity and inclusivity. All services are regulated by the CQC, ensuring high standards of care. Agincare emphasizes career development and provides a supportive environment for employees through initiatives like training up to QCF level 5 and a refer-a-friend scheme.

Job responsibilities

Package Description:

A rare opportunity has arisen to join Agincare as our Registered Manager for Supported Living Services.This is more than a management role; it's a chance to lead services that empower people with learning disabilities and additional needs to live fulfilling, independent lives in their own homes and communities.

You'll be responsible for delivering safe, high-quality, person-centred support across our services in Taunton, Frome and Chard, ensuring exceptional outcomes for the people we support while maintaining full CQC compliance and achieving operational, quality and financial objectives.

Working closely with the people we support, their families, commissioners and health and social care professionals, you'll champion independence, choice and opportunity, helping individuals develop skills, build confidence and live the life they choose.

Based from our office in Castle Street, Taunton, you'll regularly visit services across Taunton, Frome and Chard, providing visible leadership, supporting your teams to thrive and driving a culture of outstanding support and continuous improvement.

Your day-to-day responsibilities will include:

• Ensuring the people we support are at the heart of every decision, promoting independence, choice, dignity and community inclusion.
• Reviewing support arrangements and person-centred plans to ensure they continue to meet individuals' changing needs, aspirations and outcomes.
• Working in partnership with families, advocates, social workers, healthcare professionals and commissioners to deliver outstanding support.
• Completing audits and quality assurance activities to monitor service performance and drive continuous improvement.
• Ensuring robust risk assessments and support plans are in place, balancing safety with positive risk-taking and independence.
• Leading, developing and motivating your teams through effective recruitment, induction, supervision, training and performance management.
• Managing staffing resources across the services, ensuring safe staffing levels, effective rota management and contingency planning.
• Overseeing safeguarding, incident management, complaints and regulatory notifications, ensuring concerns are investigated promptly and lessons learned are embedded into practice.
• Maintaining strong relationships with commissioners and stakeholders while supporting the growth, sustainability and financial performance of the services.

Skills/Experience required:

• A minimum of 12 months' right to work in the UK.
• Previous experience as a Registered Manager is highly desirable.
• Management qualification at QCF Level 4 (or equivalent), or willingness to work towards this qualification.
• QCF Level 4 or above in Health & Social Care (or equivalent).
• Experience working within Supported Living, Learning Disabilities, Autism or Complex Care services.
• Demonstrable knowledge of supported living services, person-centred support and the CQC regulatory framework.
• Strong understanding of the adult social care sector and relevant regulatory frameworks, including CQC requirements.
• Proven leadership and management experience with the ability to effectively oversee a service and staff team.
• Experience supporting adults with learning disabilities, autism and complex needs.
• Sound understanding of safeguarding, risk management and quality assurance processes.

Desirable Skills

• Previous experience as a CQC Registered Manager within a Supported Living, Learning Disability, Autism or Community-Based Care service.
• Experience managing multiple services and dispersed teams.
• Experience working with commissioners, local authorities and other key stakeholders.

As an Agincare employee you'll enjoy

• Refer a friend scheme - earn up to £1000*
• Outstanding career development
• Fully funded training up to QCF level 5
• Blue Light care discount package
• Company pension scheme

About Agincare

Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services. Today, Agincare is one of the UKs largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide.

As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviewsto service leavers and members of the military community.

All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship.

As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers

Person specification

Qualifications

Essential

• A minimum of 12 months' right to work in the UK. Previous experience as a Registered Manager is highly desirable. Management qualification at QCF Level 4 (or equivalent), or willingness to work towards this qualification. QCF Level 4 or above in Health & Social Care (or equivalent). Experience working within Supported Living, Learning Disabilities, Autism or Complex Care services.