Relief Care Team Leader

Job summary

The Relief Care Team Leader will play an important role within the Care team at Otto Schiff on the Maurice and Vivienne Wohl Campus in Golders Green, supporting residents living with dementia and providing leadership to care staff. Working on a relief basis with 12-hour shifts from 8am8pm, including some weekends, the postholder will lead and coordinate shifts, ensuring residents receive safe, compassionate and person-centred care. The role includes supporting residents with personal care and daily living, promoting physical, emotional, social and spiritual wellbeing, contributing to care planning, responding to incidents and emergencies, and maintaining accurate records. You will also support, mentor and motivate colleagues, assist with induction and development, and promote safeguarding, health and safety and regulatory compliance. A QCF Level 3 in Health & Social Care or equivalent is essential, alongside experience supervising staff within a care setting

Main duties of the job

We are looking for a caring, motivated and proactive Relief Care Team Leader to join our team at Otto Schiff in Golders Green. This is a rewarding opportunity for an experienced care professional who enjoys leading others while providing high-quality, person-centred support to older people living with dementia. You will take responsibility for coordinating shifts, supporting care staff and ensuring residents receive the right care and support to maintain their dignity, independence and quality of life. You will also contribute to care planning, safeguarding, medication support, staff development and effective communication with families and healthcare professionals. If you have strong leadership skills, a compassionate approach and a genuine commitment to excellent care, we would love to hear from you.

About us

Jewish Care is the largest health and social care charity serving the Jewish community in London and the South East. Every week, our services support more than 12,000 people, delivered by over 1,200 dedicated colleagues across residential care, nursing, retirement living, community support, social work, and mental health services. We provide care that is Jewish at heart, supporting older people and their families every step of the way while welcoming colleagues from all backgrounds. Guided by our values of Excellence, Integrity, Innovation, Compassion, and Inclusiveness, we are committed to delivering high-quality services where people feel valued, respected, and able to live meaningful lives

Job responsibilities

We are looking for a caring, motivated, and proactive Care Team Leader to join our residential and nursing care teams. This is an exciting opportunity for an experienced care professional who is passionate about delivering high-quality, person-centred care while supporting and leading others to achieve the very best outcomes for residents.

As a Team Leader, you will lead shifts, support and guide care staff, and ensure residents receive safe, compassionate, and responsive care that promotes wellbeing, dignity, independence, and quality of life.

You will play an important role in creating a warm, inclusive, and supportive environment for residents, relatives, colleagues, and visitors, while helping to maintain the high standards our services are known for.

The Care Team Leader role is worked on a rota basis and includes evening and weekend shifts.

Shift length: 12-hour shifts (88)

Includes some weekend working

What You Will Be Doing

• Leading and coordinating care staff during shifts to ensure excellent standards of care are consistently delivered
• Supporting residents with personal care and daily living activities in line with individual care plans and preferences
• Promoting residents physical, emotional, social, psychological, and spiritual wellbeing
• Contributing to the development and review of care plans to ensure care remains person centred and responsive
• Responding promptly and appropriately to alarms, incidents, emergencies, and resident requests
• Supporting, mentoring, and motivating care staff to maintain a positive and professional team culture
• Assisting with staff induction, supervision, learning, and development, including agency staff where required
• Maintaining accurate records and ensuring effective communication with residents, relatives, colleagues, and healthcare professionals
• Promoting health, safety, safeguarding, and compliance with organisational policies and care regulations
• Supporting an excellent customer experience for all residents, families, and visitors

What We Are Looking For Essential

• QCF Level 3 in Health & Social Care or equivalent
• Experience working within a care environment, including supervising staff within a care setting
• Experience supporting older people, including individuals living with dementia and physical disabilities
• Understanding of safeguarding, health and safety, and person-centred care practices
• Knowledge of medication administration and CQC regulations/KLOEs
• Strong communication, leadership, and organisational skills
• Ability to manage challenging situations positively and work effectively under pressure
• Good IT skills, including the use of electronic care planning systems
• A flexible and compassionate approach to supporting residents needs

Desirable

• Assessor or Mentor qualification
• Understanding of Jewish values, culture, and traditions

What We Offer

Competitive salary and benefits package Excellent learning and development opportunities Ongoing training and career progression Supportive leadership and team environment The opportunity to make a genuine difference to the lives of older people and their families

Why Join Us?

At Jewish Care, youll be part of a dedicated and compassionate team where your contribution is truly valued. We are committed to creating inclusive environments where residents and colleagues can thrive, and where high-quality care is delivered with kindness, dignity, and respect every day.

Person specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above