Retail Supervisor

Job summary

A rare and exciting opportunity for the right candidate to join the retail catering team at UHD.

The successful candidate will work as part of the team to ensure the highest standards of food service alongside outstanding customer service in our retail restaurant outlets.

The post holder will ensure staff are well trained and have the necessary skills, knowledge, and ability to perform their duties.

The successful candidate will also have the opportunity to assist in the roll out of a brand new catering food court operation which will replace the Oasis restaurant at RBH in mid 2027.

Interview: 29th October

Main duties of the job

Ensure the day to day smooth, consistent and efficient running of the retail restaurant outlets. Train new starters and ensure continued refresher training is under taking where needed.

Ensure that all areas of the retail restaurants outlets are hygienic and the highest standards of cleaning is undertaken. Comply with any recommendations made by department hygiene audits. Sign off any actions within given timescales and work within trust guidelines.

Ensure items that are on sale are managed for freshness, date coding and replenished in a timely manner.

Monitor and maintain all food allergen controls in line with legal and trust policies and procedures.

Organise, plan, record and ensure completion of daily tasks, support the team during peak rush periods, monitor portion control and the recording of waste.

About us

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme.

Currently investing millions of pounds in new buildings and facilities to provide stronger health care for the residents of Bournemouth, Christchurch, East Dorset and part of the New Forest.

Working for UHD is rewarding and will offer different challenges everyday.

The Catering department is a fundamental part of the hospital operation and caters for hundreds of people everyday be it staff, patients and visitors.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Job responsibilities

Please see Job Description for full details of the position advertised at University Hospitals Dorset..

Person specification

Education and Qualifications

Essential

• GCSE grade 4-9 (A* to C)
• Education to NVQ level 3 / equivalent related catering field

Desirable

• Experience of working within an NHS environment

Experience

Essential

• Previous supervisory experience including managing staff (+1 year)
• Experience in working in a restaurant / catering role / similar related field (+1 year)
• Computer literate
• Experience in delivering training to new and existing staff

Additional Knowledge

Essential

• knowledge and experience of Food Safety, Allergens and Health & Safety policies

Desirable

• LV2 Food Safety and Allergens training