Scheduler/Receptionist

Job summary

We are looking for an enthusiastic, hardworking individual to join our administration team in the Oncology and Haematology department at Musgrove Park Hospital, Taunton, Somerset.

The successful applicant will be part of a multi-functional team providing outpatient clinic appointments to our patients together with chemotherapy and radiotherapy treatment slots.

Main duties of the job

We are looking for someone who is adaptable and flexible and able to communicate with colleagues and patients on the phone, by letter, email or in person.

The department uses Mosaiq, Maxims, EPRO, Radar and Q Pulse and training will be delivered on all systems.

If you are interested in working in an interesting, fast paced environment, please consider applying.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job responsibilities

Person specification

Qualifications

Essential

• Good general education and computer literate in Microsoft Word, Excel and Outlook.

Desirable

• ECDL or similar
• NVQ 2 or similar in Business Administration

Experience

Essential

• Dealing with customers/general public.
• Previous office experience.
• Use of computers.
• Ability to work alone or as part of a team.

Additional Criteria

Essential

• Communication Skills
• Evidence of a good standard of Literacy / English language skills
• Pleasant telephone manner
• Good Team Worker
• Ability to communicate with staff at all levels and with patients both verbally and written.