Senior Medical Secretary, Ophthalmology - 34 hpw

Job summary

Closing Date: 15.10.26

Shortlisting to take place after closing date: commencing 16.10.26

Interview expected to take place in the week following shortlisting: commencing 19.10.26

We are looking for an experienced and confident Medical Secretary/Administrator to join our busy Ophthalmology team.

Working closely with consultants and wider multidisciplinary teams, you will provide secretarial and administrative support, coordinate patient pathways, waiting lists and theatre/elective bookings and respond to enquiries from patients and healthcare professionals.

You will be organised, accurate and able to use your own initiative with the confidence to manage competing priorities, resolve day to day issues and recognise when escalation is needed.

As a senior medical secretary, you will also support and train colleagues and contribute to effective ways of working across the service.

This is an excellent opportunity for an experience medical secretary/administrator looking to develop their career within a busy and varied Ophthalmology Service.

Main duties of the job

The Senior Medical Secretary will provide a high-quality, comprehensive medical secretarial and administrative service to the Ophthalmology clinical team.

The postholder will support the effective coordination of patient pathways, waiting lists and inpatient and day case theatre activity, ensuring administrative actions are completed accurately and promptly and that patients progress through their pathway in accordance with Trust policies and relevant national and local waiting time requirements.

Working closely with consultants, nursing teams, theatres, pre-assessment and operational colleagues, the postholder will manage their own workload, resolve routine administrative issues, identify delays or concerns and escalate appropriately when required.

The postholder will act as an experienced member of the administrative team, supporting colleagues and contributing to consistent, efficient and patient-centred ways of working.

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We value people
• We are one team
• We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Job responsibilities

Provide a comprehensive medical secretarial and administrative service to consultants and clinical teams.Process clinical correspondence, referrals, reports, clinic outcomes and other documentation accurately and within agreed timescales.Coordinate consultant diaries and ensure approved leave and changes to clinical commitments are communicated and actioned appropriately.Maintain accurate and up to date electronic patient and administrative records and follow up outstanding administrative actions.

Person specification

Experience

Essential

• Previous medical secretarial or relevant healthcare administrative experience.
• Experience of managing a varied workload and competing priorities.
• Experience of using electronic patient, record-management
• Experience of dealing professionally with patients/service users and colleagues, including sensitive or challenging situations.
• Experience of patient pathways (RTT/Non RTT)
• Experience of theatre or elective booking.
• Experience of supporting or training colleagues.

Desirable

• Experience of improving administrative processes or ways of working.

Skills

Essential

• Excellent organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines.
• Excellent written and verbal communication and interpersonal skills.
• Ability to work accurately with good attention to detail.

Knowledge

Essential

• Understanding of Information Governance and Confidentiality.
• Sound knowledge and understanding of Microsoft Office packages, including Excel and Power-point, internet, e-mail etc...
• Knowledge of Patient Administration System (or equivalent system)
• Knowledge of Medical Terminology

Qualifications

Essential

• Educated to GCSE level or equivalent, with good literacy and numeracy skills.
• Level 3 vocational qualification in a relevant subject, or equivalent relevant experience.
• Evidence of relevant continuing professional development.
• An appropriate speed and accuracy of typing is required for this role and this will be assessed at interview