Service Manager - Clinical Specialties

Job summary

This is a 12 month fixed term vacancy

An exciting position has become available in the Clinical Specialties Division at Doncaster and Bassetlaw Teaching Hospitals Trust as Service Manager for Clinical Therapies with the scope of increasing to other Specialties within the division. The role is 37.5 hours per week/ 5 days.

We are seeking to appoint a dynamic, ambitious and talented individual to join the team. If you are keen to influence and drive patient experience, safety, performance and staff wellbeing then we would like to hear from you.

Main duties of the job

Your role will be to operationally manage the Clinical Therapy services, providing clear leadership and ensuring delivery against our performance goals. You will work closely with the Business Manager, Team Leaders, Clinicians and other staff across the Trust. You will provide leadership and expert advice to your teams to help deliver high standards of care and a quality, patient-centred service with an ethos around continuous improvement.

The post holder will need to have significant experience of operational service delivery. This is a challenging operational role, but represents an exciting opportunity for the right candidate.

The role represents an ideal opportunity for the post holder to further their skills and progress their career into a senior management role. You will need a clear and thorough understanding of NHS challenges and opportunities. Additionally, you will be confident in delivering operational initiatives to achieve patient access targets (RTT/DMO1), and competent in complex data handling and IT skills.

You will benefit from dedicated support from the directorate senior management team in delivering your objectives.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. You must demonstrate that you meet each aspect of the person specification within your application form.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person specification

Qualifications & Training

Essential

• Educated to degree level or equivalent qualification and/ or equivalent experience

Knowlegde & Experience

Essential

• Practical and theoretical knowledge of Financial Management, HR Management, Performance Management and Project Management
• Experienced at Managing 18 week RTT/ Diagnostic Waiting list
• Knowledge of Records management code of practice
• Understands the changing NHS environment and its impact on service provision for staff
• Knowledge of business planning
• Substantial team leadership/supervisory experience
• Experience of delivering a range of services within an acute healthcare setting
• Proven track record of contributing to the achievement of initiatives including achieving healthcare targets
• Partnership working
• Delivering challenging objectives to a deadline
• Experience of working with multidisciplinary teams
• Knowledge of NHS clinical systems
• Records Audit Experience
• Experience of successful service delivery

Desirable

• Up-to-date knowledge of NHS system reform policy and other key policy drivers
• Proven track record of successful and sustained management in an NHS Foundation trust or similar organisation
• Involvement in NHS service development and reconfiguration

Personal Attributes & Skills

Essential

• Excellent verbal and written communication and presentation skills suitable for a range of audiences
• Able to build rapport and credibility with a range of people in the delivery of performance targets, service delivery and change programmes
• Ability to constantly motivate self and others
• Handling sensitive situations
• Personal resilience and confidence
• Supports colleagues and helps them achieve through coaching, feedback and on-going support.
• Demonstrates a commitment to the Trusts behaviours
• Able to identify and clarify key points from diverse and complex sets of information
• Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenged and possible solutions
• Problem solving with complexity

Desirable

• Drafts clear accurate and complex reports that are easily understandable

We Care Values and the DBTH Way

Essential

• Kind, Inclusive, Person centred, Empowering, Accountable and collaborative, Attentive listening, Integrity and honesty, Courage and positivity