Stockroom Manager (38 hours)

New Balance
London Retail · posted 25 September 2026
Job type
full time
Location
London Retail, Oxford Street
Category
Management & leadership

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Employer
New Balance has 31 other live jobs on Jobroute.
JOB MISSION:

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for Managers who can lead a high performing team and manage stockroom operations. We need your passion and the desire to be a true brand ambassador as well as your genuine love for retail and operations. Apply now for the chance to join an incredible team!

MAJOR ACCOUNTABILITIES:  

  • Assume full responsibility for the stockroom to ensure smooth operations and contribute to the store's commercial success  

  • Implement and enforce company rules and procedures for maintaining a well-organized and efficient stockroom  

  • Make informed decisions that align with store turnover, considering customer profiles and commercial goals  

  • Monitor and analyse stockroom performance, proposing improvements and addressing concerns as needed  

  • Allocate resources effectively to drive productivity in the stockroom  

  • Collaborate with senior management and the visual merchandising team to maintain a trend-focused and brand-relevant stockroom  

  • Lead recruitment, induction, training, and development of stockroom team members, ensuring adherence to HR policies  

  • Report directly to Store Manager to manage loss prevention effectively  

  • Provide feedback on operational performance and suggest improvements during regular catch-ups with senior management  

  • Collaborate with external business partners to ensure a safe and compliant working environment  

  • Part of the senior team to carry store responsibilities such open/close, store emergency evacuation and any others duties required by the management team.     

REQUIREMENTS FOR SUCCESS:  

  • Team Player  

  • Proven experience in a supervisory or management position , preferably within a retail stockroom  

  • Ability to lead and coach a team  

  • Knowledge of retail KPIs  

  • Previous experience in retail desirable   

  • Demonstrate customer service skills  

  • A passion for retail operations  

  • Desire to learn  

  • Ability to perform basic maths and general retail operational processes  

  • Understanding of POS register systems   

  • Effective communication skills  

  • Flexible work schedule including weekends and holidays  

ADDITIONAL BENEFITS:  

  • Competitive compensation  

  • Potential to earn more through our Retail Bonus Scheme  

  • Great development opportunities   

  • Inclusive working environments across all our European locations  

  • Generous staff discount  

  • Project involvement across our European region  

  • Flexible uniform package  

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