Team Administrator

Job summary

This role is offered on a fixed term/secondment basis for 12 months. The hours are part-time, 30 hours per week.

*Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*

Are you looking for an interesting part time administration job? Now is a great time to join our administration team, at Gloucestershire Health and Care NHS Foundation Trust, in this busy but rewarding team administrator post, based in Stroud.

We are looking for an enthusiastic, hard-working team player with excellent organisational skills who can sustain quality in their document production, work collaboratively with colleagues to manage the workload on a day-to-day basis, and prioritise work to meet deadlines.

You will need strong interpersonal and organisational skills with the ability to quickly build relationships with the team and managers across the organisation, providing responsive and proactive administrative support.

Main duties of the job

This is a part time role, based in Stroud.

• Minute taking experience would be an advantage, as this is an essential part of the role.
• Previous NHS experience would be an advantage.
• To collect, collate and create data reports in various formats for the team manager.
• To work within various IT systems and provide clerical and administration support to senior managers as required.
• The post holder will work under indirect supervision and will directly contribute to and co-ordinate the efficient running of the service.
• To project the professional image of the trust through demonstrating excellent customer care in all activities
• To maintain confidentiality at all times

The qualification, training & experience requirements for the role are in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Job responsibilities

Please refer to the Additional Information attachment before submitting your application

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

Person specification

Qualifications

Essential

• English & Maths GCSE level grade C education or equivalent
• NVQ Level 2 in administration or equivalent experience

Experience

Essential

• Proven experience of unsupervised administrative work in a busy office environment
• Experience of using customer/ patient information system
• Minute taking
• Experience of maintaining a comprehensive logical computerised filling system

Desirable

• Diary Management
• Previous experience of working within Mental Health Services
• Previous experience of working within NHS