Test Analyst

Job summary

The ICT department manages the Trust's ICT systems, infrastructure and IT supportservices enabling the electronic filing, printing and sharing of both clinical and non-clinicalinformation. It also provides support to manage the systems and services which includes:

helpdesk; IT training; break-fix; application development, acquisition and support for all the supported Trust IT services. The ICT department is also responsible for Information Governance.

We work to identify opportunities to streamline business processes and to enable data sharing and collaboration internally and externally by use, or replacement, of technology. Inaddition, ICT should provide tools to enable business units to achieve their goals, resultingin improved quality of care to patients.

Please note that we are looking to deploy x2 Test Analysts to this role.

Main duties of the job

Act as a point of contact for staff from all parts of the organisation that need testing assistance or advice.

Work closely with change managers, operational managers and end-users to understand the workflow and expected functionality being developed.

Write comprehensive test scripts to fully verify the development system against product specifications and user expectations.

Interpret the often-complex testing output to identify defects and functional omissions.

Document defects so that the issue can be reliably replicated.

Report defects to suppliers/developers so that the issue is understood, and the expected solution is clear.

Ensure issues, especially those impacting patient safety, are escalated within the organisation.

About us

GESH has a vision to be a thriving hospital at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.

The IDT department manages the Trust's IDT systems, infrastructure and IT support services enabling the electronic filing, printing and sharing of both clinical and non-clinical information. It also provides support to manage the systems and services which includes: helpdesk; IT training; break-fix; application development, acquisition and support for all the supported Trust IT services. The IDT department is also responsible for Information Governance.

Job responsibilities

*****Please see the attached supporting document which contains more information about the role*****

Person specification

Qualifications & Training

Essential

• ISTQB Certified Software Testing Qualification

Desirable

• St Georges Cerner in house training in PAS and Scheduling
• Demonstration of career development

Experience

Essential

• Experience of working in NHS or a healthcare company on healthcare systems.
• Experience of working with Cerner applications
• Experience in working in fast changing technology environment, with demonstrable experience of adapting to change and learning new technologies quickly.

Desirable

• Experience as testing analyst or systems administration or back-office support
• Experience of defect tracking and managing the tracking/resolution of the defects.
• Highly developed specialist knowledge in software engineering - experience of testing Cerner Applications, interface solutions or database infrastructure.
• Experience of extracting and verifying HL7 messages

Knowledge & Skills

Essential

• Good understanding of various test methodologies and processes.
• Sound understanding of IT project lifecycle.
• Able to identify and raise issues and risks.

Desirable

• Knowledge of Millennium and/or RiO back-office tools
• Knowledge of the following software systems: o Lab and Rad systems o AutoHotKey (automation software) o HEAT (helpdesk software)

Communications

Essential

• Strong communications and relationship building skills

Desirable

• Good presentation techniques

Personal Qualities

Essential

• Excellent attention to detail
• Effective team player
• Willing to work flexible hours especially around the time of upgrades and implementations
• Ability to work under pressure and to tight deadlines