UECC Receptionist

Job summary

37 Hours Per Week

We are looking for dynamic and proactive individuals to join our Current Reception Team in our Urgent and Emergency Care Centre (UECC) and Same Day Emergency Care (SDEC). You will be the first point of contact for patients attending the UECC Department, working across 2 areas greeting patients/relatives. You will be working alongside the dedicated UECC team and all the staff in the department as well as SDEC and YAS colleagues. You will be expected to work evenings, weekends and bank holidays as part of a rota.

Please contactSandra Wheeler operational and performance [email protected] 01709 425154Andy Woods - Service Manager [email protected] 01709 427397

Main duties of the job

To provide a clerical and reception support service to patients and the department whilst collecting and recording vital patient-related data on the Urgent and Emergency Care Centre (UECC) computer system: Meditech and System 1, Booking in of Ambulances and working alongside and across the Team in UECC, ensuring a effective and efficient service to our patients/relatives. UECC Receptionist will register patients attending UECC and Same Day Emergency Care( SDEC), as well as our GP Out of Hours Service

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.GOV.UK www.gov.uk

All band 2 roles are not eligible for sponsorship. The trust no longer supports HCSW band 3 roles with sponsorship

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person specification

Knowledge

Essential

• Knowledge of Electronic Patient Data systems
• Computer literate/Teams

Desirable

• Basic Knowledge of Medical terminology

Qualifications

Essential

• Customer Service NVQ 2

Desirable

• Meditech / System 1 Knowledge

Experience

Essential

• Experience of working within a Health Environment
• Experience of working with a Multi-Disciplinary team

Have you been referred to apply under the Widening Participation Agenda?

Essential

• If so, please provide the name of the organisation that referred you to enable us to validate and track your application