Ward Clerk - GHDU

Job summary

Ward Clerk - GHDUDivision: Surgery and AnaestheticsCare Group: Theatres and AnaesthesiaBand: NHS AfC Band 2Salary: £25,272 per annum/ pro rata

Key Responsibilities:

Admitting, discharging and transferring patients onto Bed Management System. Reviewing EDNS (as required) and ensuring patients' personal details are up-to date and correctly entered onto the OASIS/PAS System. Inputting and amending Teletracking for Nursing Staff

Receiving and auditing patients' case-notes and ensuring notes available for ward rounds.

Inputting and amending Critical care electronic systems

Collecting Patients' case-notes from the Health Records Department, Transit area

Main duties of the job

Filing, updating and maintenance of patients' records, ensuring Patient Front sheet contains correct details

Delivery of Prescriptions Forms to Pharmacy and collection of drugs as appropriate

Assisting Nursing staff with processing of patients' property and valuables in accordance with policy and procedures and arranging for property to be taken into General Office for safe custody

Arranging appointments for Outpatient clinics as directed

Preparing of patients EDN's and admittance notification for GP's for completion by medical staff

Arranging ambulance transportation where authorised

Ordering and maintaining ward stationery and supplies

Completion of routine maintenance requests for forwarding to Estates Department

Receiving telephone calls, taking and relaying messages and referring calls as appropriate

throughout their stay

Delivery of notes, urgent requests, post, letters etc to other departments within the Hospital. Delivery of post, etc to patients

Assisting Audit team, rehabilitation nurse and practice development nurse with administration duties.

Arranging for requests for nursing aids, walking aids, surgical appliances to be processed with the appropriate departments

Ensuring all information correctly entered into the Admission and cross reference books

Photocopying paperwork as required and faxing as per policy guidelines

Any other duties as directed by Line Manager, Senior Nurse and Management Team

About us

Our Vision and Values

All staff must commit to our Vision and Values and exhibit behaviours in line with our new Values.

Bold We are inspiring and ambitious

Every Person Counts We are respectful and supportive

Sharing and Open We are open and speak up

Together We are inclusive and responsible

Our Trust is a great choice for people who want to develop their career in an ambitious environment. Our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

Job responsibilities

Admitting, discharging and transferring patients onto Bed Management System. Reviewing EDNS (as required) and ensuring patients personal details are up-to date and correctly entered onto the electronic systems.

Receiving and auditing patients case-notes and ensuring notes available for ward rounds.

Inputting and amending Critical care electronic systems

Collecting Patients case-notes from the Health Records Department, Transit area

Collection of Ethnic and Religious Data and inputting information onto OASIS System

Acting as Stage One Officer to determine overseas patients liability for treatment charges and informing the Overseas Officer

Filing, updating and maintenance of patients' records, ensuring Patient Front sheet contains correct details

Delivery of specimens to Pathology Laboratory if urgently required

Delivery of Prescriptions Forms to Pharmacy and collection of drugs as appropriate

Assisting Nursing staff with processing of patients property and valuables in accordance with policy and procedures and arranging for property to be taken into General Office for safe custody

Liaising with General Office regarding patients pensions/benefits

Arranging appointments for Outpatient clinics as directed

Preparing of patients EDNs and admittance notification for GPs for completion by medical staff

Arranging completion and issue of medical certificates for sickness benefits purposes

Arranging ambulance transportation where authorised

Completion of routine maintenance requests for forwarding to Estates Department

Receiving telephone calls, taking and relaying messages and referring calls as appropriate

throughout their stay

Delivery of notes, urgent requests, post, letters etc to other departments within the Hospital. Delivery of post, etc to patients

Assisting Audit team, rehabilitation nurse and practice development nurse with administration duties.

Liaising with other Hospitals and Departments, Social Services, GP Surgeries and Home Help

Ensuring all information is correctly entered into the Admission and cross reference books

To provide cover for annual leave and sickness leave on any of the medical Wards as directed

Ensuring all mandatory training is up to date and all Trust policies are adhered to

Any other duties as directed by Line Manager, Senior Nurse and Management Team

Person specification

Qualifications

Essential

• Educated to GCSE level including English or equivalent qualification/experience
• Computer literate including ability to use Microsoft packages such as Excel

Knowledge

Essential

• Excellent communication skills - written and verbal
• Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel
• Good organisational skills, self-motivation, drive for performance and improvement, reliable and flexible in approach and attitude

Experience

Essential

• Excellent communication skills - written and verbal
• Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel
• Good organisational skills, self-motivation, drive for performance and improvement, reliable and flexible in approach and attitude

Skills

Essential

• Ability to empathise with patients and carers and to provide a caring environment to aid communication
• Ability to work on own initiative and to work within a team
• Maintenance of patient confidentiality at all times
• Strong sense of commitment to openness, honesty and integrity in undertaking the role
• Attention to detail