Ward Clerk

Job summary

Ward Clerk

Department: Ward 3

Band 2 pro rata if part-time

Hours: 15 hours per week, Monday and Tuesday - all MKUH roles will be considered for flexible working

Ward 3 is a 24 bedded medical ward, predominantly Care of the Elderly We have a large team of doctors, Nurses, and therapy team, and work closely with other multi-disciplinary teams. We are friendly, approachable, and supportive, and looking for a ward clerk to add to our team.

Please note that this post is subject to an initial probationary period of six months, extendable up to a period of 12 months. A DBS check may be required for new employees. MKUH promotes an inclusive workforce and proactively welcomes applications from underrepresented groups in our community.

We are unable to offer sponsorship for this role

Interview date: Week commencing 2 November 2026

Main duties of the job

We care We communicate We collaborate We contribute

"- NHS Survey, 2024'' They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%

• Deal with personal effects and documentation relating to lost property and property belonging to patients who have died on the unit.
• Provide cover as required in the event of another ward clerk within the medical directorate being absent.
• Liaise with all other departments as needed regarding day-to-day unit communication.

About us

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards.

Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030.

Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -

For further information about Milton Keynes please visit - Visit Milton Keynes

Job responsibilities

• Greet all visitors to the unit in a friendly, helpful and courteous manner.
• The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department.
• To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.
• To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested.
• Deal with and distribute incoming mail, checking and replying to ward emails.
• Ensure all patients notes on the unit are maintained in good order with test results promptly and correctly filed.
• Arrange out patients appointments as required.
• Carry out procedures via the Trusts computer system for the admission, transfer and discharge of patients.
• Organise hospital transport as requested.
• Undertake computer-training courses as required, and ensure up to date bed states daily.

Please refer to the job description for further details.

Person specification

Qualifications and knowledge

Essential

• Basic math's and English
• Computer literate
• Knowledge of role

Experience

Desirable

• Previous ward Clerk experience
• Experience of working in the NHS
• Office experience

Skills

Essential

• Keyboard skills
• Manual dexterity
• Able to work under pressure
• Able to multi task
• Word/excel/spreadsheets etc

Personal and people development

Essential

• Good time management skills
• Supportive to ward staff
• Able to share knowledge
• Can work under pressure

Communication

Essential

• Excellent communication skills
• Self aware
• Calm and reasonable
• Approachable

Specific requirements

Essential

• Able to perform the duties of the post with reasonable aids and adaptations