Work and Health Coach

Job summary

Subject to contract award

Help people in Wakefield stay in work or get back to it

Conexus Healthcare CIC is the community interest company and federation for general practice in Wakefield. We are setting up WorkWell, a new service that helps people with health conditions to return to work or stay in work. We have three Work and Health Coach roles available and are looking for people to join the team from the start.

About you

We care most about your people skills. You do not need a formal qualification, but you will have experience of Social Prescribing, coaching, advising, guiding or supporting people one to one. This could be in career advice, health or mental health support, employability programmes or mentoring.

You will be empathetic, confident talking about health, and able to build rapport with people from different backgrounds. You will be organised, comfortable using IT systems and able to keep clear records. We will give you the training you need and ongoing development.

Where you will work

Your base will be Sandal Castle Medical Centre, and you will work flexibly across the Wakefield district. You will need a full UK driving licence and business insurance, or another way to travel for work. We will pay reasonable travel expenses.

This post is subject to a Disclosure and Barring Service check.

Main duties of the job

About the role

You will give one-to-one, personalised support to people across the Wakefield district. You will carry out a work and health assessment with each person and agree a clear action plan together.

You will offer career and employment advice, help people identify workplace adjustments, and connect them to local health, wellbeing and community services. You will manage your own caseload and work closely with GP practices, employers, jobcentres and voluntary groups.

Support is delivered face to face, online and by phone, from a mix of home working, local hubs and community venues.

About us

What we offer

• Salary from £31,087 a year, rising to £35,212 as you develop and meet the advanced competencies for the role
• Full-time hours of 37.5 a week, flexible between 8am and 6pm Monday to Friday, with part-time hours pro rata
• Access to the NHS or NEST Pension Scheme
• 27 days annual leave plus bank holidays, rising to 33 days after 10 years' service, with the option to buy and sell leave
• Hybrid working, with a laptop and mobile phone
• Company sick pay, maternity and other family leave pay, subject to service
• Training, development

Job responsibilities

The Work and Health Coach gives one-to-one, personalised support to people in Wakefield who join the WorkWell programme. The role helps participants take practical steps to return to work, or to stay in work, while managing a physical or mental health condition.

You will carry out work and health assessments and agree a clear action plan with each participant. You will offer career and employment guidance, help identify workplace adjustments, and refer or signpost people to health, wellbeing and community services.

You will manage your own caseload and keep accurate, up-to-date records so the service can meet its targets and report on the difference it makes. You will build good working relationships with GP practices, employers, jobcentres and local voluntary and community groups.

Support is delivered face to face, online and by phone, from a mix of home working, local hubs and community venues across the Wakefield district.

For further details, see attached job description and person specification.

Person specification

Attributes

Essential

• Empathetic towards other peoples situations and experiences
• Able to build rapport with people from diverse backgrounds
• Able to work on your own and adapt your approach to each participant
• Confident discussing health and health-related issues

Desirable

• Resilient and tenacious, and able to find a positive solution when delivery is challenging
• A positive role model who supports less experienced colleagues

Skills

Essential

• IT skills, including Microsoft Office and online case management systems
• Report writing
• Networking
• Data handling
• Good time management and organisation skills

Desirable

• Knowledge of health and wellbeing support available in Wakefield
• Knowledge of the local labour market
• Knowledge of employment law
• Knowledge of the impact of common health conditions in the workplace

Experience

Essential

• Experience of working one-to-one with others in a coaching, advising, guiding or supporting role.
• Examples include career advice and coaching, health and mental health support, employability programmes and acting as a workplace coach or mentor

Desirable

• Health coaching experience
• Caseload management experience
• Experience of working to targets
• Lived experience of the impact of a health condition on work
• Stakeholder management
• Experience of working in health or employment services

Qualifications

Essential

• No formal qualifications are required.
• Willing to complete a Disclosure and Barring Service (DBS) check.
• Willing to complete the Personalised Care Institute accredited training for Health and Wellbeing Coaches /Social Prescribing Level 3 and mandatory Conexus Healthcare training.

Desirable

• Level 3 social prescribing qualification
• Coaching qualification
• Evidence of continuing professional development against the NHS England workforce development framework for Health and Wellbeing Coaches