Sister/Charge Nurse

Job summary

As a Session Sister/Charge Nurse, you will lead donor-facing teams and blood collection activities to deliver a safe, high-quality donation experience. You will play a vital role in ensuring donor and patient safety, maintaining regulatory compliance, and achieving operational targets while promoting excellent standards of care. As a visible clinical leader, you will support, motivate and develop colleagues, oversee donor eligibility and care, manage clinical risks, and drive continuous improvement. Working closely with multidisciplinary teams, you will champion NHS Blood and Transplants values, ensuring every donor receives a compassionate, professional and positive experience while helping to save and improve lives through the collection of safe blood products

Main duties of the job

Lead donor-facing teams and blood collection activities to ensure a safe, effective and positive donation experience. Provide visible clinical leadership, setting clear expectations and supporting teams to achieve operational and quality objectives. Act as the expert in donor eligibility, donor care and the management of adverse donation events. Ensure compliance with regulatory requirements, policies, standard operating procedures and clinical governance processes. Monitor performance, analyse clinical data, identify areas for improvement and support delivery of key performance indicators. Investigate incidents, complaints and quality concerns, implementing corrective actions and sharing learning with colleagues. Coach, mentor and develop staff, delivering training and supporting ongoing competency assessments and professional development. Promote service improvements, support change initiatives and contribute to audit, research and innovation activities. Manage session resources, stock, equipment and workforce deployment to maximise productivity and donor safety. Deputise for the Senior Sister/Senior Charge Nurse/Donor Centre Manager when required.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Job responsibilities

This post is primarily based at Thetford Team Base, although you will be required to work across other teams in the North Anglia Area from time to time. (More information can be provided on this to those successful to interview) Your working hours will be: On a shift basis butthe normal hours for this role are currently 8 days per fortnight. Shifts mostly start at 11:0am and finish 21:00pm. This will be roughly 9.375 hour days

Please see the attached Job description and Person specification for full details of this role

Person specification

Qualifications

Essential

• Registered Nurse with current Nursing and Midwifery Council (NMC) registration (Part 1 Adult/General, Level 1 or 2).
• Evidence of ongoing professional development and commitment to continued learning.
• Experience of managing clinical environments within a regulatory framework such as Blood Safety and Quality Regulations (BSQR) and Good Manufacturing Practice (GMP).
• Knowledge and understanding of BSQR and GMP requirements.
• Valid UK driving licence.

Experience

Essential

• Substantial management and leadership experience within a clinical environment.
• Experience of leading and implementing change, while motivating and supporting teams to deliver high standards of care.
• Excellent verbal and written communication skills, including the ability to influence, negotiate and build effective working relationships.
• Strong analytical, decision-making and problem-solving skills, with experience of risk management, performance management and clinical governance.
• Experience of mentoring, coaching and developing colleagues, alongside a commitment to continuous learning and improvement.